Multi Operator Ticketing (MOT) auditing
Specialist consultancy services focused on accurate and efficient administration and reimbursements of your multi-operator scheme
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Efficient administation
Most multi-operator ticketing schemes in place at the moment are reliant on operators providing manual returns, which are then processed centrally – making them prone to error.
In recent years, we identified one case of an operator that understated their sales returns by £208k over a two year period! As a direct result, all of the other operators in the scheme received less than they should have.
Ensure the accurate and efficient administration of your multi-operator ticketing scheme with our comprehensive service offering.
As independent auditors, EPM can offer assurance to the participants of the multi-operator ticketing scheme by conducting a year-end audit. This audit involves analysing the source ticket sales and usage data to verify that all revenue and passenger numbers align with the operator declarations.
Our audit process includes performing tests on the data sources integral to the scheme to validate the accuracy of the information provided. We meticulously review internal processes and calculations to ensure compliance with the scheme rules and confirm that operators have been reimbursed correctly.
By entrusting EPM with the audit of your multi-operator ticketing scheme, participants can have confidence in the integrity of the financial transactions and the fairness of revenue distribution. Our thorough and objective approach aims to provide transparency and accountability, safeguarding the interests of all stakeholders involved in the scheme.
As scheme administrators, EPM can offer a comprehensive solution to provide greater assurance throughout the year for multi-operator ticketing schemes. Our services include conducting regular exercises to ensure accuracy in returns processing, as well as providing a schedule of payments for distribution among participants.
In addition to these administrative tasks, we also offer trend analysis and key performance indicators (KPIs) to help stakeholders understand how the scheme is performing. By analyzing trends and identifying areas for potential growth, we can help optimize the performance of the multi-operator ticketing scheme and maximize revenue opportunities for all participants.
With EPM as your scheme administrators, you can benefit from a proactive approach to managing your multi-operator ticketing scheme, ensuring transparency, accuracy, and strategic insights to drive future growth and success.
Our powerful software solution offers a new level of control and visibility for multi-operator ticketing schemes. By facilitating the transfer of operator ETM and off-bus sales data to a central database, our software streamlines the administrative process for both operators and scheme administrators.
With our software solution, you can eliminate the need for cumbersome spreadsheets and manual data entry, enabling administrators to efficiently analyse data and generate reports for revenue distribution. This approach not only enhances accuracy but also saves time and resources for all parties involved.
Furthermore, our software provides valuable insights into patronage trends through transaction-level data from ticket sales. This data allows you to make informed decisions and optimize revenue distribution among operators. By leveraging our software solution, you can ensure that operators receive the correct amount of reimbursement and maximise the efficiency of your multi-operator ticketing scheme.
Meet your trusted advisor
Jon Anton is our consultancy director and worked for EPM for 15 years. He has led a wide variety of audit and consultancy assignments and has significant experience in maximising operators’ concessionary fares reimbursement, as well as analysing the performance of networks and identifying areas for improvement.
“The team at EPM are well versed in multi-operator ticketing schemes, from auditing data to acting as the scheme’s independent referee. We’ll help to ensure that all participants in the scheme get what they are due and implement processes to provide greater day-to-day assurance.”
BOOK CONSULTATIONExperience and expertise
30+ years
developing leading passenger
transport solutions
- Market leader in driving efficiency for
passenger transport operators of all sizes - Software innovation driven by an in-depth
understanding of the passenger transport industry - Strong track record of quality delivery and
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