Accident management

Advanced software solution to efficiently manage accidents and drive reduction campaigns to deliver a quality service

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Deliver a reliable service by effectively managing accidents across your network
Standardise accident management process
Standardise accident management process
Customisable to your unique working practices
Customisable to your unique working practices
Configurable workflows for each type of accident
Configurable workflows for each type of accident
Information in one place for insurance claims
Information in one place for insurance claims
Automate information capture
Automate information capture
Advanced analytics to drill down into the detail
Advanced analytics to drill down into the detail

Proactive accident management

Our accidents management software solution for bus operators provides comprehensive tools to efficiently manage accidents and drive reduction campaigns. By gaining visibility of incidents across your network and understanding their causes, you can identify intervention strategies to prevent reoccurrences. The system simplifies accident management by allowing users to manage all stages in one platform. With flexible workflow configurations, including template workflows and custom workflows for individual accident reports, you can streamline processes and focus on identifying trends and investigating root causes.

Allows you to record and track the progress of all accidents across your entire network in one system. This provides easy access to relevant information for investigation, insurance claims, and trend analysis. By centralising accident data, you can efficiently manage incidents and gain valuable insights to improve safety measures and reduce future accidents.

A flexible system that allows you to configure and manage multiple workflows and tasks based on the type of accident. This enables timely case investigation and completion by streamlining processes and ensuring that the appropriate actions are taken for each specific incident. With the ability to customise workflows, you can efficiently manage accidents and ensure that all necessary steps are taken to address the root causes and prevent future occurrences.

Allows you to request, add, and manage evidence in one centralised location. You can record detailed information on accidents and easily update the records following investigations for KPI purposes. Additionally, the system enables you to keep a record of the driver’s account, which is essential for legal purposes. By consolidating all relevant information in one place, you can effectively track and manage accident data while ensuring compliance with legal requirements.

Integrates seamlessly with our Insights solution, leveraging the wealth of data recorded within each accident record. This integration allows you to investigate root causes and identify trends, empowering you to focus on developing intervention strategies to prevent accidents from reoccurring. By combining accident data with insightful analytics, you can proactively address safety concerns and enhance your overall accident prevention efforts.

Our accidents platform is a key component of our integrated solution, automatically consolidating operational data from various sources into a central location.

Our advanced platform seamlessly integrates information from our solutions and third-party systems, empowering your teams to proactively manage the network and deliver a reliable and quality service. The interconnected systems includes:

This comprehensive integration enhances operational efficiency and enables effective decision-making to ensure a reliable service is delivered.

Accidents solution infographic
  • Our partnership with Omnibus and EPM has developed since 2016. They are unique, offering consultancy and software solutions that cover the entire spectrum of operations, including 'before-the-day,' 'on-the-day,' and 'after-the-day' services. This partnership is valuable to us in ensuring efficient and effective operations.  
    Adam Keen
    Managing Director
  • Omnibus and EPM’s strong delivery track record and their ability to deliver a total end-to-end solution without relying on outside partners for expertise, make them a valued partner... to achieve our growth plans. With their approach to developing solutions and supporting operators in improving efficiency, we are confident our future needs will be met. Read news
    Mark Greasley
    Group Projects Director
  • It’s a great business intelligence tool. We now have a system that allows us to pull up all sorts of information. We’re finding that it’s already informing our own decision making. The days of people having to thumb through bits of paper or tracking through a myriad of spreadsheets are over at McGill’s. Read case study
    Colin Napier
    Operations Director
  • McGills Scotland logo
  • Roberts Travel Group logo
  • First Bus logo
  • Ipswich buses logo
  • Lincolnshire country council logo
  • Blackpool Transport logo grey
  • Fife council logo
  • Go Ahead Group logo
  • Hull City Council
  • National Express logo
  • Aberdeenshire Council
  • Transdev logo
  • Liverpool City Region logo
  • Stagecoach logo
  • Transport for Greater Manchester logo
  • Reading Buses logo
  • West Midlands Combined Authority Logo
  • Arriva bus operator logo

Experience and expertise

30+ years

developing leading passenger
transport solutions

  • Market leader in driving efficiency for
    passenger transport operators of all sizes
  • Software innovation driven by an in-depth
    understanding of the passenger transport industry
  • Strong track record of quality delivery and
    high customer satisfaction
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EPM software support desk

Visit our self-service portal to log your item:

EPM portal

Effortless call logging and real-time support request monitoring. Explore the knowledge database and videos for help and guidance on the use of our applications.

Mon-Fri: 08:30 to 17:30

+44 (0)1527 556 940
support@epm-bus.com

The support desk is closed on bank holidays.

Omnibus software support desk

Visit our self-service portal to log your item:

Omnibus portal

Effortless call logging and real-time support request monitoring. Explore the knowledge database and videos for help and guidance on the use of our applications.

Mon-Fri: 09:00 to 17:00

+44 (0)161 683 3101
Schedules: support@omnibus.uk.com
OmniDAS: dassupport@omnibus.uk.com

The support desk is closed on bank holidays.

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