ETMDAS

Contract management

Empowering transport authorities to efficiently manage contracts of tendered routes with ease, reducing the administration burden

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Efficiently manage the contracted network
Seamless end-to-end contract management
Seamless end-to-end contract management
Monitor operator compliance
Monitor operator compliance
Network analysis reporting
Network analysis reporting
Reduce administration
Reduce administration

End-to-end contract management

Our contract management solution is designed to help Local Transport Authorities effectively monitor the performance of tendered routes within their contracted network. By centralising all contracted services’ data in one platform, our solution streamlines the tendering processes from procurement to allocation, monitors operator compliance, reduces administration time, and equips authorities with valuable data to make informed and effective decisions regarding their contracted transportation network.

Seamless end-to-end contract management optimising the entire contract lifecycle from initiation to completion. This includes contract creation, negotiation, approval, monitoring, and renewal. By centralising the data on this platform, automating tasks, and ensuring clear communication among stakeholders, efficiencies are gained, reduced errors, and improved contract management effectiveness.

Monitor services to confirm compliance with contractual agreements is essential for ensuring operational efficiency and service quality. By systematically tracking and evaluating service performance against contract terms, you can easily identify any deviations or discrepancies and take corrective actions promptly. This monitoring process helps maintain accountability, transparency, and adherence to contractual obligations, contributing to the overall effectiveness and success of the services delivered.

Standard reports available to monitor performance of the contracted network performance to facilitate improvement plans and decision-making. These include:

  • Ridership levels: the number of passengers using the network to gauge demand
  • Revenue per passenger: average revenue generated per passenger to assess financial performance
  • Service reliability: frequency of service disruptions or delays to ensure consistent operations

These insights into network efficiency, identify areas for improvement, and enable data-driven decisions to be made to enhance overall service performance of the contracted network.

  • EPM’s experience and knowledge in delivering their contract management software to a wide range of customers meant they fully understood our requirements and ensured a seamless transition from our previous systems with no impact on data flows between bus operators and ourselves. The feedback from our bus operators has been overwhelmingly positive as the software has greatly improved data quality whilst also making the process of submitting data much more efficient.
    Paul Clark
    Bus Contracts Officer
  • Lincolnshire country council logo
  • Fife council logo
  • Hull City Council
  • Aberdeenshire Council
  • Liverpool City Region logo
  • Transport for Greater Manchester logo
  • West Midlands Combined Authority Logo

Experience and expertise

30+ years

developing leading passenger
transport solutions

  • Market leader in driving efficiency for
    passenger transport operators of all sizes
  • Software innovation driven by an in-depth
    understanding of the passenger transport industry
  • Strong track record of quality delivery and
    high customer satisfaction
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EPM software support desk

Visit our self-service portal to log your item:

EPM portal

Effortless call logging and real-time support request monitoring. Explore the knowledge database and videos for help and guidance on the use of our applications.

Mon-Fri: 08:30 to 17:30

+44 (0)1527 556 940
support@epm-bus.com

The support desk is closed on bank holidays.

Omnibus software support desk

Visit our self-service portal to log your item:

Omnibus portal

Effortless call logging and real-time support request monitoring. Explore the knowledge database and videos for help and guidance on the use of our applications.

Mon-Fri: 09:00 to 17:00

+44 (0)161 683 3101
Schedules: support@omnibus.uk.com
OmniDAS: dassupport@omnibus.uk.com

The support desk is closed on bank holidays.

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